When people talk about "phoning it in," they usually refer to purposely doing subpar work at their job. However, when a computer breaks and someone "phones it in," they're referring to calling remote IT support, which has a completely different connotation because remote IT service is service that's of the highest quality!
EpiOn IT blog
The value of professional services is that you can contract someone a reasonable fee to do something that you don't have the time or skill to achieve on your own. If you work in the service industry, this is your business model. Outsourcing the management of your IT to EpiOn IT is a classic example of a professional service that can save you money.
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